Key Highlights

• Style Name: AARVI
• Product Type: Heart Embroidered Pure Cotton Short Top / Short Kurti
• Fabric: 100% pure cotton – breathable, soft, and skin-friendly
• Neckline: Flattering V-neck design
• Sleeves: 3/4th sleeves for everyday comfort
• Silhouette: Gently flared for a relaxed, elegant fit
• Design Detail: Delicate white heart embroidery on the yoke
• Fit: Comfortable and lightweight
• Ideal For: Everyday wear and office wear
• Styling Tip: Pairs beautifully with white trousers, denim, or leggings
• Brand Promise: Designed with comfort and customer satisfaction at the core

Measurements

• Top Length: 28 inches
• Sleeve Length: 17 inches

Designed for a relaxed comfort fit.
Model is wearing size M.

At COTTIVAA, comfort is not just a feature—it’s our promise. Every piece is designed keeping customer satisfaction at the core, ensuring you feel confident, comfortable, and effortlessly stylish every time you wear it.

To keep your Cottivaa outfits looking fresh, soft, and long-lasting, please follow the care instructions below:

Care Instructions:
Hand wash separately in cold water. Do not soak or scrub. Dry in shade.

1. Return / Exchange Window

• You can request a return or exchange within 7 days of delivery.
• Item must be unused, unwashed, with original tags and packaging intact.
• Items returned without tags or in used condition will not be accepted.
• Each order is eligible for one-time return or exchange only.

2. Eligibility

• Returns accepted only for:
  • Wrong product delivered
  • Damaged/defective product
  • Incorrect size received
• Unboxing video + photos must be provided within 24–48 hours for damage/incorrect product.
  

3. Return Charges

• Return shipping charges: ₹150, borne by the customer.
• Charge is deducted from your refund/store credit.
• If pickup service is not available for your PIN code, you must self-ship the item.
  • Reimbursement up to ₹200 will be provided upon sharing the shipping bill.

4. Exchange Policy

• You can exchange for:
  • Size
  • Color
  • A different product (subject to availability)
• If the new product has a higher price, pay the difference.
• If it has a lower price, the difference will be issued as store credit or refund (as per brand policy).
• Exchange orders cannot be returned again.

5. Combo/Multiple Item Orders

When returning items from combos:

• Refund is calculated as individual item price, not combo price.
• Discounts are recalculated based on items you keep.
• If you return 1 item from a multi-item order, final refund =
  Order value – Price of kept items (after revised discount).

6. Refund Policy

• Refunds are only provided for wrong or damaged products.
• For all other returns, refund is issued as store credit/gift card.
• Refund/store credit is issued after quality check of returned product.
• Refund time: 5–10 working days (bank processing time may vary).
• Shipping and COD charges are non-refundable.

7. Non-Returnable Items

• Sale products
• Items purchased with special offers (Buy 2 Get 1, Free items)
• Gift cards
• Products bought from marketplaces (Myntra, Amazon, Flipkart, Ajio, etc.) cannot be returned through our website.

8. Damaged or Incorrect Products

• Report within 48 hours of delivery.
• Provide unboxing video + images.
• Replacement will be arranged at no extra cost if verified.

Cancellation Policy

Before Shipping

• You can cancel your order before it is shipped.
• For prepaid orders canceled before shipping:
  • Full amount refunded to original payment method.

After Shipping

• Once shipped, cancellation is not allowed.
• Shipping/COD charges are non-refundable after dispatch.

Additional Notes

• Return pickup happens within 3–5 days after approval.
• Return/exchange requests raised after 7 days of delivery will not be accepted.
• Handcrafted products may show slight color or print variations — this is not considered a defect.
• The company’s decision will be final in case of disputes.

• COTTIVAA offers FREE shipping across India on all orders.
• For Cash on Delivery (COD) orders, a flat charge of ₹50 will be applied.
• To our friends outside India — we're working on international shipping and will be reaching you soon!
• Your orders are our priority! We dispatch within 3–4 working days, and delivery can be expected within 7–10 working days.
• If you need priority or urgent shipping, please contact us at info@cottivaa.in with your order details.
• We partner with trusted and reliable courier services to ensure safe delivery. However, we are not responsible for delays caused by the courier.
• Once your order is shipped, you will receive tracking details on your registered email ID and WhatsApp, allowing you to follow your parcel easily.
  

Please note that we work with third-party courier partners. While we are always here to assist you, certain matters may be beyond our direct control. The delivery executive’s contact information is shared only with the recipient, which may occasionally limit our ability to intervene. We appreciate your understanding.